Global Document Solutions 24hr FAQ Auto Attendant

At Global Document Solutions we are proud of our dedication to customer service but there are times when we may not be working or you just want to find out the answer to a question yourself. To help with this we have created the Global Document Solutions 24hr auto attendant to make sure you get the answers you need when you want them.

Top 5 Questions Searched On Our Site 

Notarization of Canadian Documents: Ensuring Authenticity for International Use

In certain instances, preserving the pristine condition of your original Canadian document becomes paramount, necessitating the creation of a notarized copy. The need for notarization arises when the document lacks an official signature recognized by Global Affairs Canada. In such cases, obtaining a notarized version of the document becomes essential, requiring the services of a Canadian Notary. At Global Document Solutions, we offer a comprehensive notarization service, ensuring the integrity and legal validity of your document. Simply consult your Global Document Solutions agent for further information on this service.

Validating Notarized Documents for International Use

To utilize your notarized document for international purposes, it must undergo additional governmental validation steps. The first of these steps involves authenticating the signature of the Notary Public at Global Affairs Canada. All registered Canadian Notaries have their signatures on file with Global Affairs Canada. Consequently, any document notarized by a Canadian Notary, whether in English or French, can be authenticated for international use. Given the prevalence of misleading information on the internet regarding this process, Global Document Solutions aims to clarify and provide accurate guidance on the matter.

Expert Notarization Services at Global Document Solutions

Global Document Solutions prides itself on being a trusted provider of expert notarization services for Canadian documents. Our team of experienced professionals understands the intricacies of the notarization process and ensures that your document receives the necessary attention and legal authentication. By entrusting us with your original document, you can rest assured that our notarization service will be executed with the utmost care and precision.

Benefits of Notarization with Global Document Solutions

  1. Pristine Document Preservation: By opting for notarization, you can safeguard the condition of your original Canadian document, preserving its quality for future use.
  2. Recognized Authentication: Having your document notarized by a Canadian Notary ensures that it receives official recognition through the authentication of the Notary Public's signature at Global Affairs Canada.
  3. International Validity: Notarized documents, whether in English or French, possess the necessary authenticity to be accepted and utilized internationally, meeting the requirements of various jurisdictions.
  4. Expert Guidance: Global Document Solutions knowledgeable team is dedicated to providing accurate information and professional guidance regarding the notarization and authentication processes. We strive to ensure that our clients receive reliable and up-to-date advice.

Conclusion Trust The Experts @ Global Document Solutions

When it comes to notarizing Canadian documents for international use, Global Document Solutions is your reliable partner. Our notarization service enables you to maintain the pristine condition of your original document while ensuring its legal validity. With our expert guidance and efficient execution, you can confidently navigate the authentication process, knowing that your notarized document will be recognized and accepted internationally. Trust Global Document Solutions to handle your notarization needs and benefit from our commitment to excellence in document services.

Efficient Processing and Transparent Fees for Power of Attorney Authentication & Legalization

When it comes to processing your Power of Attorney document for authentication, Global Document Solutions understands the importance of efficient service and transparent pricing. It is essential to note that our service fees, excluding any Embassy fees, may vary depending on the country where the authentication is required. To provide you with accurate information and ensure a smooth process, we offer up-to-date processing times and fee quotes tailored to your specific needs.

Authentication at Global Affairs Canada

For the initial step of authentication at Global Affairs Canada, it is important to consider the current conditions and associated processing times. As of September 15, 2022, the processing times range between 15 to 20 business days. We recognize the significance of timely authentication and continually strive to provide the most efficient service possible, taking into account any factors that may affect processing times.

Legalization at Embassy Consulates

Please be aware that the processing times for legalization at Embassy Consulates may fluctuate on a weekly basis. This is due to factors such as shortened hours of operation and varying staff availability. To ensure you have the most accurate and up-to-date information regarding the processing times for legalization at the relevant Embassy Consulate, we recommend utilizing our Quick Quote feature or reaching out to one of our dedicated Global Document Solutions agents at 1-800-336-1132. Our agents are ready to assist you and provide the current processing times as well as a detailed fee quote tailored to your specific requirements.

Global Document Solutions Commitment to Efficiency and Transparency

At Global Document Solutions, we prioritize efficient processing and transparency in our service. We understand that the authentication of your Power of Attorney document is time-sensitive, and we strive to expedite the process without compromising accuracy. Our commitment to providing up-to-date information ensures that you have a clear understanding of the processing times and fees involved. Whether you choose to use our Quick Quote feature or speak directly with one of our knowledgeable agents, we are here to assist you and address any questions or concerns you may have.

Conclusion Trust The Experts @ Global Document Solutions

When it comes to processing and authenticating your Power of Attorney document, Global Document Solutions is dedicated to providing efficient service and transparent pricing. Our tailored fee quotes and up-to-date processing times help you plan effectively and ensure a smooth authentication process. We invite you to utilize our Quick Quote feature or contact our dedicated Global Document Solutions agents at 1-800-336-1132, who will be more than happy to assist you. Trust Global Document Solutions to handle your Power of Attorney authentication needs, saving you time and providing you with peace of mind.

Authenticating Documents: Originals and Notarized Copies Accepted by Global Affairs Canada

When it comes to document authentication, Global Affairs Canada accepts two types of submissions: the original document with an official signature recognized by them, or a notarized copy made by a Canadian Notary. It is important to note that the physical presence of the document is required for the authentication process as it relies on verifying the official signature, rather than the document's content. Global Affairs Canada's authentication process involves validating the official signature on your document by confirming its match with their registry.

Authentication Process and the Need for Physical Documents

Global Affairs Canada verifies the authenticity of the official signature on a document during the authentication process. This verification can only be done when the physical document is present, as digital scans or photocopies lack the real signature required for authentication. If you need assistance with sending your document to us for authentication, our Global Document Solutions agents can provide you with information on our convenient shipping solutions.

International Document Requirements

When using a document internationally, it is crucial to consult the requesting party in the destination country to determine the specific requirements. Different countries may have varying document format preferences or may require the submission of the original document itself. It is essential to clarify these requirements to ensure compliance and a smooth process. We emphasize that digital scans or photocopies of documents cannot be authenticated by Global Affairs Canada.

Global Document Solutions Assistance with Document Authentication

Global Document Solutions understands the complexities surrounding document authentication and is here to provide guidance and support. Our knowledgeable agents can help you navigate the authentication process and ensure that you meet the necessary requirements. By choosing our services, you can benefit from our expertise in handling physical document submissions and the authentication procedures involved.

Conclusion Trust The Experts @ Global Document Solutions

When seeking document authentication from Global Affairs Canada, it is vital to submit either the original document with an official signature recognized by them or a notarized copy made by a Canadian Notary. The physical presence of the document is necessary for the authentication process, as Global Affairs Canada verifies the official signature against their registry. Remember to check the specific requirements of the destination country when using the document internationally. Global Document Solutions is available to assist you throughout the process, offering convenient shipping solutions and expert guidance to ensure a successful authentication experience.

Document Authentication Process by Global Affairs Canada

The authentication of a document through Global Affairs Canada is a relatively quick process, taking only a few minutes once the official signature has been verified by an Authentication Agent. This efficiency often prompts our clients to inquire about the seemingly longer processing times of 15 business days or more. To shed light on this matter, we have been exploring the reasons behind these timelines, particularly as other government services return to normal operations. Additionally, Global Affairs Canada provides monthly updates on their estimated average processing time, with September currently set at 15 business days. However, it's important to note that when dealing with Global Affairs Canada directly, they may not respond to requests or confirm receipt of documents until 25-30 business days after submission.

Understanding the Document Authentication Process

When you submit your document to Global Affairs Canada for authentication, it undergoes a thorough verification process. This includes confirming the official signature on the document to ensure its authenticity and validity. Once the Authentication Agent has completed this verification step, they proceed with the authentication process, which typically involves affixing stamps and a signature to the document.

Factors Influencing Processing Times:

Several factors can contribute to the processing times associated with document authentication by Global Affairs Canada. These factors include:

  1. Volume of Applications: The number of applications received by Global Affairs Canada can vary significantly, leading to fluctuations in processing times. During periods of high demand, such as increased travel or international events, the volume of applications may surge, resulting in longer processing times.
  2. Document Complexity: Certain types of documents may require additional scrutiny and verification, depending on their nature. For example, documents with complex legal or technical content may necessitate a more thorough review, potentially extending the processing time.
  3. Resource Allocation: Global Affairs Canada allocates resources to process document authentication requests. Staff availability and workload distribution can impact the overall processing speed. Factors such as staff training, leave, or other operational considerations may influence the time taken to complete the authentication process.
  4. Quality Control Measures: Global Affairs Canada adheres to stringent quality control measures to ensure the accuracy and reliability of the authentication process. These measures, which involve meticulous review and validation, may contribute to the processing time but are crucial in maintaining the integrity of the authentication service.

Managing Expectations

While Global Affairs Canada strives to process authentication requests efficiently, it is important to note that certain administrative and logistical procedures are inherent to the process. These procedures ensure compliance with legal requirements and safeguard against fraudulent activities. As such, the estimated processing times provided by Global Affairs Canada serve as a guideline, accounting for various factors involved in document authentication.

How Global Document Solutions Can Expedite the Process

At Global Document Solutions, we understand the importance of time and offer expedited service solutions to meet your urgent document authentication needs. Our streamlined approach and expertise in navigating the authentication process can significantly reduce the waiting period associated with dealing directly with Global Affairs Canada. By utilizing our services, you can benefit from quicker turnaround times and prompt responses, ensuring that your document is authenticated efficiently.

Conclusion Trust The Experts @ Global Document Solutions

While the actual authentication process conducted by Global Affairs Canada is swift, there are various factors that contribute to the overall processing time, including application volume, document complexity, resource allocation, and quality control measures. It is essential to manage expectations and consider these factors when seeking document authentication. If time is of the essence, utilizing the services of Global Document Solutions can expedite the process, providing you with efficient and reliable authentication solutions.

Global Document Solutions está celebrando 30 años de servicio en 2022 y, sin duda, esta sigue siendo la pregunta más frecuente que recibimos. La respuesta simple es que no puede obtener una Apostilla para un documento canadiense.

La pregunta surge a menudo ya que a muchos de nuestros clientes se les ha dicho que obtengan una Apostilla para su documento canadiense solo para descubrir que no es posible. La simple razón por la que no puede obtener uno es que Canadá no ha firmado el Convenio de Apostilla de La Haya. Por lo tanto, el Gobierno de Canadá no emite una Apostilla para validar documentos para uso internacional. Si se le ha pedido que obtenga uno para su documento canadiense, significa que se utilizará en un país que ha firmado el Convenio de Apostilla de La Haya. Antes de la Convención de Apostilla, todos los países usaban el proceso de 2 pasos de Autenticación y Legalización que requiere ambos sellos para validar un documento para uso internacional que Canadá todavía usa al igual que muchos otros países.

Lo importante que debe recordar es que si sigue el proceso del país en el que se emitió el documento, no habrá problemas para que su documento sea aceptado en otro país. Como ejemplo, aquí en Canadá, para que un documento se use internacionalmente, primero debe ser autenticado por la Sección de Servicios de Autenticación de Asuntos Globales de Canadá ubicada en Ottawa, cerca de nuestra Oficina Nacional de Global Document Solutions. Una vez que se ha realizado la autenticación, el documento debe ser legalizado por la embajada en Canadá del país en el que se utilizará el documento. Una vez que se completen los procesos de autenticación y legalización, el documento será aceptado para uso internacional o como el equivalente a una Apostilla. Si necesita que su documento canadiense sea aceptado legalmente en un país extranjero, hable con los expertos de Global Document Solutions, ¡estamos aquí para ayudarlo a facilitarle el proceso!

Category: ES Apostille

Questions about our upcoming name change to Global Document Solutions?

Yes, only our name is changing our dedicated team of experts remains the same and at your service.

No, just more great service with a new name.

Global Document Solutions is expected to become Global Document Solutions on August 8, 2023.

General questions about using our services?

Global Document Solutions is open Monday through Friday and serves customers from 9:00 a.m. to 5:00 p.m. EST. For phone support, call 1-800-336-1132 to speak to one of our friendly experts. If you need to reach us outside opening hours, it is best to send us an e-mail. Below are the holidays for 2023 that Global Document Solutions will be closed.

  • February 20 – Family Day
  • April 7 – Good Friday
  • April 10 – Easter Monday
  • May 22 – Victoria Day
  • July 3 – In lieu of Canada Day 
  • August 7 – Civic holiday
  • September 4 – Labor Day
  • October 9 – Thanksgiving
  • December 25 – Christmas Day
  • December 26 – Boxing Day
  • December 27 – Global Document Solutions Team Family Vacation
  • December 28 – Global Document Solutions Team Family Vacation
  • December 29 – Global Document Solutions Team Family Vacation
  • January 1 - New Years Day

Transparent and Customized Cost Estimates for Canadian Document Processing

At Global Document Solutions, we understand the importance of transparency and tailored cost estimates for processing your Canadian documents. Our fees are broken down into individual steps, allowing you to have a clear understanding of the costs involved. To receive a cost estimate based on your specific needs, we offer two convenient options: our Quick Quote feature on our website or a direct call to our dedicated Global Document Solutions agents at 1-800-336-1132.

Utilizing the Quick Quote Feature

To obtain a cost estimate through our Quick Quote click here. Fill out the necessary details regarding your document processing requirements, and our system will generate a customized cost estimate for you. This ensures accuracy and clarity in understanding the financial aspects of your document processing.

Contacting Global Document Solutions Agents

Alternatively, you can directly speak to our friendly and knowledgeable Global Document Solutions agents by calling our toll-free number, 1-800-336-1132. Our agents are available to assist you with any questions or concerns you may have, as well as provide you with a detailed cost estimate tailored to your specific needs. By speaking to an agent, you can receive personalized guidance and advice, ensuring that you have a comprehensive understanding of the associated fees.

Our Commitment to Customer Satisfaction

At Global Document Solutions, we prioritize customer satisfaction and strive to provide transparent and customized cost estimates for our document processing services. We understand that each client's needs may vary, and our goal is to ensure that you have accurate information regarding the fees involved. Whether you choose to utilize our Quick Quote feature or speak directly with our agents, we are committed to helping you make informed decisions and facilitating a seamless document processing experience.

Conclusion Trust The Experts @ Global Document Solutions

When it comes to processing your Canadian documents, Global Document Solutions is dedicated to providing transparent and customized cost estimates. Through our Quick Quote feature or direct contact with our agents, you can receive accurate and personalized information regarding the fees involved. Trust Global Document Solutions to offer clarity and assistance in understanding the financial aspects of your document processing needs, ensuring your satisfaction throughout the process.

 

 

Yes, indeed. Over time, we've adapted to the fact that a significant portion of our clientele resides outside our immediate vicinity or even beyond the borders of Canada. As a result, we've designed processes that are straightforward and easy to follow, regardless of whether our clients are just around the block or located halfway around the world. Our expert agents engage regularly with clients from diverse regions, assisting them efficiently and effortlessly with their varied document needs pertaining to the authentication and legalization process.

Our services can be paid securely online using MasterCard & Visa Credit Card, ApplePay, Discovery, PayPal, or Interac e-Transfer once your document has been received by us or include a Corporate Cheque or Money Order when sending to us. For payment of the embassy fees most accept payment by money order/bank draft please speak to your Global Document Solutions agent they will be able to provide you the payee details. As an alternative, we can obtain the embassy fee money order/bank draft on your behalf please note that there will be a transaction fee for us to do so. Once all services are paid we will provide you a detailed receipt for services.

No this is not possible due to the various rules that Global Affairs Canada and the Embassy have, you must first speak with an Global Document Solutions agent at 1-800-336-1132 (Monday-Friday 9 am-5 pm ET) before attending any of our Global Document Solutions service centers. This will ensure that your document is ready for processing and that you have any additional requirements for the embassy or Global Affairs to save you time. Speaking with an Global Document Solutions agent allows us to help you complete our Order Form, explain the fees that are required to perform our services, and confirm your payment options prior to you attending. It is important to note that if you do attend an Global Document Solutions service center prior to speaking with an Global Document Solutions agent it may result in more fees for you in order for us to perform our specialized services.

Global Document Solutions apostille service instructions

Yes, all you would need to do to arrange for someone else to drop your documents off at one of our Global Document Solutions Service Centers is to speak to one of our helpful agents and set up an appointment under the name of the person who will be dropping off your documents. To better serve you, we have locations in Halifax, Montreal, Toronto, North York, Mississauga, Winnipeg, Regina, Edmonton, Calgary, Surrey, Vancouver, Victoria, and our Ottawa Headquarters.

To initiate the authentication and legalization process for your documents, we will provide you with a comprehensive Order Form that must be completed and included when submitting your documents to us. Additionally, certain embassies may have their own application forms that you will need to fill out. However, there's no need to be concerned as we will provide clear instructions and guidance to make the process as simple as possible. It's important to note that you do not need to fill out an Authentication request form from Global Affairs Canada, as we will take care of that on your behalf when we visit their office.

You can reach us by email or call us at 1-800-336-1132 toll free from North America or at 011-613-226-1001 from outside North America from Monday to Friday between 9am and 5pm ET.

Questions about Shipping & Order Tracking?

Once your documents have been fully processed, you will receive an email update using our Order Status Tracker. The email will contain an estimated delivery date along with the courier details and tracking information. Using the tracking number with the courier/mail service that you had selected earlier in the process will give you the most up to date information about your documents location.

Yes, Global Document Solutions is proud to be the first service provider in Canada to allow clients to track their documents every step of the way. Once your documents arrive at our Ottawa Headquarters you will be given a unique order number which you can use along with your email address to view the status of your order throughout the process. Our Order Status Tracker is convenient, easy to use and one of the many perks of choosing Global Document Solutions.

Once you have sent your documents to Global Document Solutions and your package is received in our Ottawa Headquarters, you will receive an email with your unique Global Document Solutions Order Number and details of your file with our Online Order Status Tracker, which you can use to check the most current status of your order. We will then start processing your file, where in some cases first a notarized copy of a document needs to be made, or a translation to or from a foreign language needs to be done before we can start with the authentication and legalization. Once all your documents are ready, we will attend at Global Affairs Canada in person on your behalf to get your documents authenticated on your chosen Authentication Service Speed. Once your documents have been authenticated, they will be submitted for legalization on the following business day that the Embassy or Consulate is open. Once the documents have been legalized and we have received them back from the Embassy or Consulate, we verify the legalizations and then ship out the documents to your destination of choice. Once shipped out, we will provide you with the tracking details and estimated delivery date. At each step of the process, you will receive an email update via our Online Order Status Tracker, so you know exactly where you are in the process from start to end.

Yes. Some clients find it convenient to use our address for the forwarding of their requested document as it saves them valuable time with the authentication and legalization process. We only ask that before your document is received at our office you complete our Order Form with your particular request details and forward it to us via email or any other convenient way listed on our Contact Us page so that we can open a request file under your name to ensure the proper identification and processing of the document when received by our office.

Once your documents are complete, we will return or forward them by Canada Post free of charge or based on your instructions. If you would like them returned or forwarded using a courier, you have several options. If you have a courier account, you can include a prepared waybill on your account. If you do not have a courier account, we can assist please ask for assistance to confirm fees. For convenient and traceable service, you can arrange a Canada Post Xpresspost. We always recommend a traceable service to ensure the safe return of your sensitive documents.

Questions about the Authentication and Legalization Process?

This question comes up often as many of our clients have been told to get an Apostille for their Canadian document and then find out that it is not possible to get an Apostille Stamp in Canada. Since Canada has not signed the Hague Apostille Certificate Convention our government does not issue them. If you have been asked to get an Apostille certificate for your document it means that it is going to be used in a country that has signed the agreement. Before the agreement, all countries used authentication and legalization to validate documents, which is the method Canada still follows as do many other countries. The important thing to remember is that if you follow the process of the country in which the document has been issued there will be no problems with your document being accepted in another country. In other words, in Canada, the document must first be authenticated by Global Affairs Canada Authentication Services Section. Once authentication has taken place it then can be legalized at the embassy of the country in which it is going to be used. Each document and country has varying requirements and rules for processing, so to ensure that your document is validated properly contact one of our friendly specialized agents to talk about our services and how we can help.

There are multiple reasons that Global Affairs Canada may decline to authenticate documents. In most cases, it may be due to the document missing an original signature or stamp, or the signature cannot be verified. Global Affairs Canada will not Authenticate documents issued by religious institutions such as baptismal certificates or religious marriage certificates. Global Affairs Canada will also deny the Authentication of documents that are issued by educational institutions that are unrecognized by the federal government. In some exceedingly rare cases, Global Affairs may decline to Authenticate your document if they believe that the content is misleading, or that it may be used for illegal or fraudulent purposes. If your documents are written in or contain a language other than English or French, Global Affairs will decline the authentication unless the document meets one of their foreign language requirements. For more information check our translation services or contact one of our experts.

No, an Authentication from Global Affairs Canada does not expire. Although the Authentication remains valid the contents of your document may expire and/or the Embassy of the country where you wish to use the document may require that the document has been issued within a certain timeframe in order to process.

Global Document Solutions has Service Centers across Canada in most major cities, where you can drop off documents in person on appointment and pick them up upon completion. All documents received at our Service Centers will be forwarded to our Ottawa Headquarters, as Global Affairs Canada only has an authentication office in Ottawa. Contact us for more information.

Global Document Solutions assists clients daily from around the world to authenticate their documents at Global Affairs Canada. If you are outside of Canada, it can be difficult to navigate the Authentication process for your documents. Contact Global Document Solutions to help you get your documents authenticated while being outside of Canada.

Yes, our experienced agents attend in person at both Global Affairs Canada Authentication Services Section and your required embassy in Ottawa. This allows us to ensure that your document meets the requirements of Global Affairs Canada and the embassy, and to confirm with the embassy how long the legalization is expected to take ensuring that the proper requirements and fees are provided.

Depending on what document you have to process, Global Affairs Canada will have different requirements as to whether the document must be an original or a certified true copy made by a Canadian Notary Public. Vital Statistics documents must be original documents that have been issued by the provincial or territorial Vital Statistics office. Either original College or University Degrees or Diplomas from a public accredited institution, or a certified true copy of the original made by a Canadian Notary Public, can be authenticated by Global Affairs Canada. Any documents not issued by a federal authority or issued by an institution not recognized by Global Affairs must be a certified true copy made by a Canadian Notary Public. If you need information about your document, one of our agents would be happy to assist you.

Yes, Global Affairs can authenticate either your original Canadian degree-diploma or a notarized copy the choice is yours. Many of our clients choose to have a notarized copy made for authentication since it saves the processing and stamping on your original. This helps keep the original in pristine condition for future use but also raises another good reason why using a notarized copy may be the best option for you. If using your original it is important to ask if you will receive it back from the person who is requesting it. If you are not sure it may be best to make a notarized copy, ask us about how we can help you with this. Contact us to talk more about your degree or diploma that needs authentication for use outside Canada or for an Apostille recognized country.

A Commissioner for Oaths in Canada is generally not authorized to certify a true copy of a document, where their authority is governed by the province or territory of appointment. A Commissioner for Oaths is generally only authorized to witness signatures for certain documents such as a Statutory Declaration or an Affidavit. When you require a certified true copy of a document to be authenticated and further legalized for use in another country, you will need to use the services of a Canadian Notary Public as Canadian Notaries are authorized to make a certified true copy of a document which can be authenticated by Global Affairs Canada. Global Document Solutions can also make a certified true copy of your originals.

Yes, in most cases the requesting party in the country you will be using the document will provide you with it in the native language. This happens because documents containing a foreign language are usually governed by the laws of the country in which they will be used. Before explaining, it is important to know that if your document contains a language other than our two official languages, English and French, Global Affairs Canada Authentication Services Section has an extra requirement. Global Affairs Canada requires that you provide a notarized translation in either English or French that has been certified by a Canadian translator and notarized by a Canadian Notary. Now that they have authenticated your document it is ready for legalization at the embassy. Depending on the country the embassy may have extra requirements that have to be provided before your document can be legalized. As Embassy requirements change ofter for various documents, it is best to speak with one of our experts to ensure that your document is prepared for legalization.

No. If you are only using our Authentication Services once completed the authenticated document will only be returned to you or a third-party individual who can accept the sensitive document on your behalf. This is done for privacy and security reasons amongst others.

Yes, there is no Global Affairs Canada Authentication Services Section office in Vancouver, Victoria, Calgary, Edmonton, Regina, Winnipeg, Toronto, Montreal, Quebec City, Fredericton, Charlottetown, Halifax, or St. John’s. Canadian documents can only be federally authenticated at Global Affairs Canada Authentication Services Section located in Ottawa close to our office. As the first provider of authentication of documents services in Canada, our 30 years of expertise is here to help you wherever you are.

No, in fact, Global Affairs Canada Authentication Services Section will not authenticate provincial authentication signatures. In order for your document to be authenticated, it must have a signature that is in the Global Affairs Canada registry and falls within their requirements for processing. In a few cases, the embassy or consulate may ask that you get your document authenticated by the province from where it originates. If this is the case for you we will confirm this during our consultation about your document and the country in which it will be used. It is important to remember the majority of embassies require the Global Affairs Canada Authentication Services Section stamp and signature on your document. To save time and money it’s important that you know the correct process to follow. Contact one of our experienced Global Document Solutions agents, we can help.

Even if the documents are identical, they would be considered two documents. Documents are calculated by volume, not by content. Another way to consider it would be that if you require both identical documents to be processed then each would need its own Authentication and Legalization stamp making them two separate documents.

All Canadian education documents, like a degree or diploma, must be sent for attestation to the UAE Embassy here in Ottawa or the UAE Consulate in Toronto depending on where you went to school. We call this step Legalization in Canada, but it means the same as Attestation in the UAE. Before you Attest your document at the UAE Embassy or Consulate it first must be authenticated by Global Affairs Canada Authentication Services Section also located in Ottawa near our office. Once your education document has been authenticated it is then ready for attestation at the UAE Embassy or Consulate but only if you have provided the requirements.  To find out how we can help save you time and make sure you get it right the first time contact us for more information.